Effective Date: 23 Feb 2025
Welcome to VETBEEN! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services related to pet food, care, and appointment booking.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party payment gateways)
- Pet details (such as name, breed, age, and medical history, if provided)
1.2 Non-Personal Information
- IP address and browser type
- Website usage data (cookies, analytics, etc.)
- Device information
2. How We Use Your Information
We use your information to:
✔ Process pet food orders and payments
✔ Facilitate vet appointment bookings
✔ Provide personalized pet care recommendations
✔ Improve our website and services
✔ Send updates, promotions, or service-related communications (you can opt out anytime)
3. How We Protect Your Data
- We implement security measures to protect your data from unauthorized access.
- Payments are securely processed through trusted third-party providers.
- We do not sell or rent your personal information to third parties.
4. Sharing of Information
We may share your information with:
- Veterinarians & Service Providers (for booking appointments)
- Payment Processors (to complete transactions)
- Legal Authorities (if required by law)
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights & Choices
You have the right to:
✔ Access, update, or delete your personal information
✔ Opt out of marketing emails
✔ Request details on how your data is used
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated Effective Date.
9. Contact Us
For questions about this Privacy Policy, contact us at info@vetbeen.com